Refund policy

30-day returns

We accept returns of unworn hats within 30 days of delivery. Hats must be unused and in their original condition.

How to start a return

Email aloha@nenesupplyco.com with your order number to request a return and receive mailing instructions before sending your hat back.

Return postage

Customers pay return postage for change-of-mind returns.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact aloha@nenesupplyco.com with your order number and photos so we can help resolve the issue.

Refunds

We will inspect the returned hat and email you about your refund. Approved refunds are issued to your original payment method. Your bank may take additional time to post the refund.

Questions? Contact NĒNĒ Supply Co. at aloha@nenesupplyco.com.